Professional Competency Training (Part 2)

The first step is to develop a collection of training courses that lead your employees to the expected skill level. Depending on the type of competency being taught, the courses might be completely self-directed online, or you might include some courses with collaboration and instructors. In some cases (depending on the subject matter), you might even need to have a face-to-face session in addition to the online courses. We call this "blending" the instruction.

Then, you need the exams that the employees will have to pass.

The learning management system will present the "roadmap" of courses that each employee on a path to a competency exam needs to complete to prep for certification. The LMS will track which courses the employee has taken and which are still to be taken.

Some LMS can automatically schedule students for classes and can even automatically prompt the student with an e-mail when he's falling behind. And the learning management system will also deliver the quizzes and tests that move the employee along the competency' roadmap, as well as delivering the final competency exam online,

The LMS will also provide reports to company management about where the various employees are in their competency road map, and it will report on who passed the final exams. The LMS an sometimes manage "testing out" of certain courses. If an employee has previous job experience, it would be useful to let the employee "test out" of taking the class.

The key advantage you have in this case study is motivated students. When the training is clearly connected to keeping a job, your training program has a good chance of overall success.

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