The Sales Advantage of The Internet Shop
When you buy a book through the internet you will come across a phenomenon you would otherwise have no paid attention to. It starts with the price. A book in a bookstore has some price. So far there is no difference with an internet bookstore.
But when you take your book to the cashier, you will find out the difference. In the bookshop you will pay the same amount (unless for some countries that have excluded the tax on the display), but when turning your basket to the cashier you are first asked: "where do we deliver the book?"
This must be done this way, because on the internet you can order a book from any city in the world and shipping costs are variable to these different locations.
What you now see is the costs of transport added to the book, which can easily take up to 80% of the cost of the book.
This makes:
Book on the internet are offered cheaper than they really are, there is a sales bias in the internet display. Book in the store are offered more objective.
Sales is all about the sales process. And the internet is gaining a comparative advantage in the sales process over the traditional methods.
© 2007 Hans Bool


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